{
  "page": {
    "id": "m2vg200zv9yj",
    "name": "Screencastify",
    "url": "https://status.screencastify.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Screencastify Record","created_at":"2021-10-18T12:12:07.791-05:00","updated_at":"2021-10-18T12:12:21.909-05:00","position":6,"description":null,"showcase":false,"start_date":null,"id":"6r09384j4ft1","group_id":null,"page_id":"m2vg200zv9yj","components":["cjvt8r3ygssf","gbm831xrpdbb","p4t1tgp4kzyc","mk9whfd4dtzt"]},{"status":"operational","name":"Screencastify Edit","created_at":"2021-10-18T12:13:00.883-05:00","updated_at":"2021-10-18T12:13:00.883-05:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"87f2ln6kkd4w","group_id":null,"page_id":"m2vg200zv9yj","components":["pqk7b8p8dc1y"]},{"status":"operational","name":"Screencastify Submit","created_at":"2021-10-18T12:13:24.963-05:00","updated_at":"2021-10-18T12:13:24.963-05:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"54060x828nfl","group_id":null,"page_id":"m2vg200zv9yj","components":["2m07xsvhybf9"]},{"status":"operational","name":"Screencastify Beta","created_at":"2022-08-30T15:52:46.572-05:00","updated_at":"2026-02-14T06:00:10.943-06:00","position":9,"description":null,"showcase":true,"start_date":"2022-08-30T00:00:00.000-05:00","id":"b0xg7wp7qck4","group_id":null,"page_id":"m2vg200zv9yj"}],
  "incidents": [{"name":"Webcam Not Appearing During Full Screen Recordings.","status":"resolved","created_at":"2026-09-14T12:27:25.055-05:00","updated_at":"2026-09-18T11:48:47.930-05:00","monitoring_at":"2026-09-16T10:30:35.646-05:00","resolved_at":"2026-09-18T11:48:47.912-05:00","impact":"minor","shortlink":"https://stspg.io/rrl7k5vldyqb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-14T12:27:25.043-05:00","reminder_intervals":"[]","id":"c0sbxr193kvy","page_id":"m2vg200zv9yj","incident_updates":[{"status":"resolved","body":"The fix for the webcam not appearing during full screen recordings is now available for both Chrome and Microsoft Edge users.\n\nUsers should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required.\n\nThis incident is now resolved.","created_at":"2026-09-18T11:48:47.912-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-18T11:48:47.912-05:00","display_at":"2026-09-18T11:48:47.912-05:00","deliver_notifications":false,"tweet_id":null,"id":"rsw6ntm7zmj3","incident_id":"c0sbxr193kvy","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The fix for the webcam not appearing during full screen recordings has been released for Chrome users.\n\nChrome users should ensure they are using the latest version of the Screencastify extension to receive the fix. No additional action is required.\n\nThe fix for Microsoft Edge users is still pending approval and publication. We’ll continue monitoring and will provide another update once the Edge extension has been released.","created_at":"2026-09-16T10:30:35.646-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T10:30:35.646-05:00","display_at":"2026-09-16T10:30:35.646-05:00","deliver_notifications":false,"tweet_id":null,"id":"zwb5724yywwx","incident_id":"c0sbxr193kvy","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"Our team has identified a fix for the issue causing the webcam not to appear during full screen recordings. \n\nWe’ll provide another update once the fix has been released.","created_at":"2026-09-15T12:42:29.092-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-15T12:42:29.092-05:00","display_at":"2026-09-15T12:42:29.092-05:00","deliver_notifications":false,"tweet_id":null,"id":"zr5qdn65scbp","incident_id":"c0sbxr193kvy","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are investigating an issue where the webcam may not appear as expected when starting a Full Screen recording. Our team is actively working to identify and resolve the issue.\n\nWorkaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected.\n\nWe’ll provide additional updates here as they become available.","created_at":"2026-09-14T12:27:25.140-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T12:27:25.140-05:00","display_at":"2026-09-14T12:27:25.140-05:00","deliver_notifications":true,"tweet_id":null,"id":"mc0gbnl7xd1w","incident_id":"c0sbxr193kvy","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"New recordings","created_at":"2020-04-14T17:17:16.729-05:00","updated_at":"2026-09-18T11:48:47.879-05:00","position":2,"description":"All functionality related to creating new recordings with our Chrome extension","showcase":true,"start_date":null,"id":"gbm831xrpdbb","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"}]},{"name":"Google Authorization Error Preventing Access","status":"monitoring","created_at":"2026-09-14T13:46:22.919-05:00","updated_at":"2026-09-16T10:52:51.421-05:00","monitoring_at":"2026-09-16T10:52:13.000-05:00","resolved_at":null,"impact":"major","shortlink":"https://stspg.io/j1l8tlzkljjh","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-14T13:46:22.912-05:00","reminder_intervals":"[]","id":"zkqk8g4qdn7h","page_id":"m2vg200zv9yj","incident_updates":[{"status":"monitoring","body":"Our Engineering team has deployed a permanent fix for the Google authorization issue and we are monitoring the results.\n\nAs part of the resolution, affected users may need to refresh their Google Drive permissions. If prompted to reconnect or reauthorize Screencastify, please sign in with Google and accept the requested permissions.\n\nIf you continue to receive an \"Authorization blocked: Authorization error” message, remove Screencastify from your Google Account connections and reconnect:\n\n1. Navigate to Google Account → Security → Your connections to third-party apps \u0026 services.\n2. Select Screencastify and choose Delete all connections or Remove Access.\n3. Return to Screencastify and select Sign in with Google.\n4. Select your Google account and accept the prompts to restore access.\n\nVideos stored in Google Drive may also be temporarily unavailable for playback until the video owner has signed back in and restored their Drive permissions.\n\nWe’ll continue monitoring for any remaining impact.","created_at":"2026-09-16T10:52:13.056-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T10:52:51.402-05:00","display_at":"2026-09-16T10:52:13.000-05:00","deliver_notifications":false,"tweet_id":null,"id":"jkfs22dll5qh","incident_id":"zkqk8g4qdn7h","custom_tweet":null,"affected_components":[{"code":"cjvt8r3ygssf","name":"Screencastify Record - Watch Page","old_status":"operational","new_status":"operational"},{"code":"p4t1tgp4kzyc","name":"Screencastify Record - Downloads and exports","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We have identified an issue where some users may receive an “Authorization blocked: Authorization error” message when attempting to access Screencastify or grant Google Drive permissions.\n\nOur Engineering team has identified the cause and is working toward a permanent resolution.\n\nWorkaround: Affected users can restore access by removing Screencastify from their Google Account connections and then reconnecting their account:\n\nVisit your Google Account and navigate to Security → Your connections to third-party apps \u0026 services.\nSelect Screencastify and choose Delete all connections or Remove Access.\nReturn to Screencastify and select Sign in with Google.\nSelect your Google account and accept the prompts to restore access.\n\nWe’ll provide additional updates here as our Engineering team works toward a permanent resolution.","created_at":"2026-09-14T13:46:22.958-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-14T13:46:22.958-05:00","display_at":"2026-09-14T13:46:22.958-05:00","deliver_notifications":false,"tweet_id":null,"id":"tn9t99vjcq6b","incident_id":"zkqk8g4qdn7h","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Watch Page","created_at":"2021-10-18T12:12:07.805-05:00","updated_at":"2026-02-14T06:00:09.369-06:00","position":1,"description":"All functionality related to viewing recordings from our in-browser Watch Page","showcase":true,"start_date":"2021-10-18T00:00:00.000-05:00","id":"cjvt8r3ygssf","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"},{"status":"operational","name":"Downloads and exports","created_at":"2020-04-14T17:17:16.739-05:00","updated_at":"2026-02-14T06:00:10.359-06:00","position":3,"description":"Servers required to process recording exports and downloads (MP3, MP4, GIF, etc.)","showcase":true,"start_date":null,"id":"p4t1tgp4kzyc","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"}]},{"name":"Verification Email Delivery Issues","status":"resolved","created_at":"2026-08-06T15:07:58.590-05:00","updated_at":"2026-09-05T06:50:07.114-05:00","monitoring_at":null,"resolved_at":"2026-09-05T06:50:07.091-05:00","impact":"none","shortlink":"https://stspg.io/tk90xj0bn67w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-08-06T15:07:58.583-05:00","reminder_intervals":"[]","id":"yly6b6q22hvl","page_id":"m2vg200zv9yj","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-05T06:50:07.091-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-05T06:50:07.091-05:00","display_at":"2026-09-05T06:50:07.091-05:00","deliver_notifications":false,"tweet_id":null,"id":"yh4q569rpgyr","incident_id":"yly6b6q22hvl","custom_tweet":null,"affected_components":null},{"status":"identified","body":"The issue has been identified and a fix is being implemented.","created_at":"2026-08-12T13:28:35.108-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-12T13:28:35.108-05:00","display_at":"2026-08-12T13:28:35.108-05:00","deliver_notifications":false,"tweet_id":null,"id":"tczlny1jxwvh","incident_id":"yly6b6q22hvl","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process.\n\nOur Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account.\n\nWe will provide updates on this page as more information becomes available.","created_at":"2026-08-06T15:07:58.625-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-06T15:07:58.625-05:00","display_at":"2026-08-06T15:07:58.625-05:00","deliver_notifications":false,"tweet_id":null,"id":"dt58pw3s7bvw","incident_id":"yly6b6q22hvl","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Scheduled Platform Maintenance (Possible Temporary Service Interruptions)","status":"completed","created_at":"2026-07-15T12:06:42.725-05:00","updated_at":"2026-07-20T07:07:38.482-05:00","monitoring_at":null,"resolved_at":"2026-07-20T07:07:38.459-05:00","impact":"maintenance","shortlink":"https://stspg.io/s5g59f7ldxrv","scheduled_for":"2026-07-16T22:00:00.000-05:00","scheduled_until":"2026-07-16T22:30:00.000-05:00","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-15T12:06:42.702-05:00","reminder_intervals":null,"id":"tj1qbqrf394w","page_id":"m2vg200zv9yj","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-20T07:07:38.459-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-20T07:07:38.459-05:00","display_at":"2026-07-20T07:07:38.459-05:00","deliver_notifications":true,"tweet_id":null,"id":"tkxjzh5kf2kr","incident_id":"tj1qbqrf394w","custom_tweet":null,"affected_components":[{"code":"cjvt8r3ygssf","name":"Screencastify Record - Watch Page","old_status":"operational","new_status":"operational"},{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"operational"},{"code":"p4t1tgp4kzyc","name":"Screencastify Record - Downloads and exports","old_status":"operational","new_status":"operational"},{"code":"mk9whfd4dtzt","name":"Screencastify Record - Third party APIs","old_status":"operational","new_status":"operational"},{"code":"pqk7b8p8dc1y","name":"Screencastify Edit - Video editing","old_status":"operational","new_status":"operational"},{"code":"2m07xsvhybf9","name":"Screencastify Submit - Submit Assignments","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-07-15T12:07:28.836-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T12:08:53.037-05:00","display_at":"2026-07-16T12:07:28.836-05:00","deliver_notifications":true,"tweet_id":null,"id":"s4nqhmt8rm3f","incident_id":"tj1qbqrf394w","custom_tweet":null,"affected_components":[{"code":"cjvt8r3ygssf","name":"Screencastify Record - Watch Page","old_status":"operational","new_status":"operational"},{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"operational"},{"code":"p4t1tgp4kzyc","name":"Screencastify Record - Downloads and exports","old_status":"operational","new_status":"operational"},{"code":"mk9whfd4dtzt","name":"Screencastify Record - Third party APIs","old_status":"operational","new_status":"operational"},{"code":"pqk7b8p8dc1y","name":"Screencastify Edit - Video editing","old_status":"operational","new_status":"operational"},{"code":"2m07xsvhybf9","name":"Screencastify Submit - Submit Assignments","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Scheduled maintenance will be performed to improve the reliability of the Screencastify platform. While no disruption is expected, some services may be temporarily unavailable during the maintenance window. If you experience issues after the maintenance has concluded, please submit a request through our Help Center or contact Support at support@screencastify.com.","created_at":"2026-07-15T12:06:42.788-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T12:06:42.788-05:00","display_at":"2026-07-15T12:06:42.788-05:00","deliver_notifications":false,"tweet_id":null,"id":"c1g3sgdq4zst","incident_id":"tj1qbqrf394w","custom_tweet":null,"affected_components":[{"code":"cjvt8r3ygssf","name":"Screencastify Record - Watch Page","old_status":"operational","new_status":"operational"},{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"operational"},{"code":"p4t1tgp4kzyc","name":"Screencastify Record - Downloads and exports","old_status":"operational","new_status":"operational"},{"code":"mk9whfd4dtzt","name":"Screencastify Record - Third party APIs","old_status":"operational","new_status":"operational"},{"code":"pqk7b8p8dc1y","name":"Screencastify Edit - Video editing","old_status":"operational","new_status":"operational"},{"code":"2m07xsvhybf9","name":"Screencastify Submit - Submit Assignments","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Video editing","created_at":"2020-04-14T17:23:06.127-05:00","updated_at":"2026-02-14T06:00:08.523-06:00","position":1,"description":"Frontend and backend functionality for our browser-based video editor","showcase":true,"start_date":null,"id":"pqk7b8p8dc1y","page_id":"m2vg200zv9yj","group_id":"87f2ln6kkd4w"},{"status":"operational","name":"Submit Assignments","created_at":"2020-11-18T11:28:44.171-06:00","updated_at":"2026-02-14T06:00:09.100-06:00","position":1,"description":"All functionality related to creating and submitting videos using Screencastify Submit","showcase":true,"start_date":"2020-08-19T00:00:00.000-05:00","id":"2m07xsvhybf9","page_id":"m2vg200zv9yj","group_id":"54060x828nfl"},{"status":"operational","name":"Watch Page","created_at":"2021-10-18T12:12:07.805-05:00","updated_at":"2026-02-14T06:00:09.369-06:00","position":1,"description":"All functionality related to viewing recordings from our in-browser Watch Page","showcase":true,"start_date":"2021-10-18T00:00:00.000-05:00","id":"cjvt8r3ygssf","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"},{"status":"operational","name":"New recordings","created_at":"2020-04-14T17:17:16.729-05:00","updated_at":"2026-09-18T11:48:47.879-05:00","position":2,"description":"All functionality related to creating new recordings with our Chrome extension","showcase":true,"start_date":null,"id":"gbm831xrpdbb","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"},{"status":"operational","name":"Downloads and exports","created_at":"2020-04-14T17:17:16.739-05:00","updated_at":"2026-02-14T06:00:10.359-06:00","position":3,"description":"Servers required to process recording exports and downloads (MP3, MP4, GIF, etc.)","showcase":true,"start_date":null,"id":"p4t1tgp4kzyc","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"},{"status":"operational","name":"Third party APIs","created_at":"2020-04-14T17:23:46.332-05:00","updated_at":"2026-02-14T06:00:10.688-06:00","position":4,"description":"Other services that we use to provide additional functionality to our app (e.g. YouTube)","showcase":true,"start_date":null,"id":"mk9whfd4dtzt","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"}]},{"name":"Resolved: Service Disruption Affecting Login, Recording, and Video Playback","status":"resolved","created_at":"2026-07-12T16:30:00.000-05:00","updated_at":"2026-07-14T14:24:41.638-05:00","monitoring_at":null,"resolved_at":"2026-07-12T16:30:00.000-05:00","impact":"none","shortlink":"https://stspg.io/chk6b3rszr7p","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-07-14T14:24:41.577-05:00","reminder_intervals":null,"id":"yxs272r7whjj","page_id":"m2vg200zv9yj","incident_updates":[{"status":"resolved","body":"We have resolved an incident that affected login, video playback, and recording.\n\nDuring this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored.\n\nWe apologize for the disruption and appreciate your patience while we worked to resolve the issue.","created_at":"2026-07-14T14:24:41.628-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-14T14:24:41.628-05:00","display_at":"2026-07-12T16:30:00.000-05:00","deliver_notifications":false,"tweet_id":null,"id":"d63zfjbgc2cm","incident_id":"yxs272r7whjj","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Scheduled Maintenance- Temporary Service Interruption","status":"completed","created_at":"2026-02-11T12:47:15.294-06:00","updated_at":"2026-02-14T06:00:12.000-06:00","monitoring_at":null,"resolved_at":"2026-02-14T06:00:11.563-06:00","impact":"maintenance","shortlink":"https://stspg.io/f9f8lhs0g932","scheduled_for":"2026-02-14T04:00:00.000-06:00","scheduled_until":"2026-02-14T06:00:00.000-06:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-02-14T03:00:08.563-06:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-02-11T12:47:15.276-06:00","reminder_intervals":null,"id":"bjy3bybj5q94","page_id":"m2vg200zv9yj","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-02-14T06:00:11.563-06:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-14T06:00:11.563-06:00","display_at":"2026-02-14T06:00:11.563-06:00","deliver_notifications":true,"tweet_id":null,"id":"qtk9p1gfbs9j","incident_id":"bjy3bybj5q94","custom_tweet":null,"affected_components":[{"code":"cjvt8r3ygssf","name":"Screencastify Record - Watch Page","old_status":"under_maintenance","new_status":"operational"},{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"under_maintenance","new_status":"operational"},{"code":"p4t1tgp4kzyc","name":"Screencastify Record - Downloads and exports","old_status":"under_maintenance","new_status":"operational"},{"code":"mk9whfd4dtzt","name":"Screencastify Record - Third party APIs","old_status":"under_maintenance","new_status":"operational"},{"code":"pqk7b8p8dc1y","name":"Screencastify Edit - Video editing","old_status":"under_maintenance","new_status":"operational"},{"code":"2m07xsvhybf9","name":"Screencastify Submit - Submit Assignments","old_status":"under_maintenance","new_status":"operational"},{"code":"b0xg7wp7qck4","name":"Screencastify Beta","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. 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We will provide updates as necessary.","created_at":"2024-08-31T21:00:02.354-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-08-31T21:00:02.354-05:00","display_at":"2024-08-31T21:00:02.354-05:00","deliver_notifications":true,"tweet_id":null,"id":"k8znkbfpnf3r","incident_id":"qgp3wjypjfkm","custom_tweet":null,"affected_components":[{"code":"cjvt8r3ygssf","name":"Screencastify Record - Watch Page","old_status":"operational","new_status":"under_maintenance"},{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"under_maintenance"},{"code":"p4t1tgp4kzyc","name":"Screencastify Record - Downloads and exports","old_status":"operational","new_status":"under_maintenance"},{"code":"mk9whfd4dtzt","name":"Screencastify Record - Third party APIs","old_status":"operational","new_status":"under_maintenance"},{"code":"pqk7b8p8dc1y","name":"Screencastify Edit - Video editing","old_status":"operational","new_status":"under_maintenance"},{"code":"2m07xsvhybf9","name":"Screencastify Submit - 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If you have any questions, please contact us at support@screencastify.com.","created_at":"2024-05-17T14:58:24.876-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-17T14:58:24.876-05:00","display_at":"2024-05-17T14:58:24.876-05:00","deliver_notifications":true,"tweet_id":null,"id":"hrkqhm6g7dmj","incident_id":"q48q22snj1jq","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have successfully implemented a fix to address the issues affecting some users. Normal functionality has been restored as of 11am CT. \n\nTo see the fix, please update the Screencastify extension to the latest version. \n\nOur team will continue to monitor our logs closely to ensure that the fix remains effective and that no further issues arise.","created_at":"2024-05-17T12:04:21.339-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-17T12:04:21.339-05:00","display_at":"2024-05-17T12:04:21.339-05:00","deliver_notifications":true,"tweet_id":null,"id":"52j3gtplx6n1","incident_id":"q48q22snj1jq","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"There is an issue affecting some users, where they may experience reduced functionality while using Screencastify. This includes instances where users may inadvertently see the free version of Screencastify despite having an upgraded account, as well as encountering difficulties logging in. \n\nOur Engineering team has been actively investigating the issues and working to implement a fix as quickly as possible to restore normal functionality for all affected users.","created_at":"2024-05-17T10:41:01.846-05:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2024-05-17T10:41:01.846-05:00","display_at":"2024-05-17T10:41:01.846-05:00","deliver_notifications":true,"tweet_id":null,"id":"ydf0xkl9f4mq","incident_id":"q48q22snj1jq","custom_tweet":null,"affected_components":[{"code":"gbm831xrpdbb","name":"Screencastify Record - New recordings","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"New recordings","created_at":"2020-04-14T17:17:16.729-05:00","updated_at":"2026-09-18T11:48:47.879-05:00","position":2,"description":"All functionality related to creating new recordings with our Chrome extension","showcase":true,"start_date":null,"id":"gbm831xrpdbb","page_id":"m2vg200zv9yj","group_id":"6r09384j4ft1"}]}]
}