All Systems Operational
New recordings ? Operational
90 days ago
99.9 % uptime
Today
Downloads and exports ? Operational
90 days ago
100.0 % uptime
Today
Video editing ? Operational
90 days ago
99.9 % uptime
Today
Third party APIs ? Operational
90 days ago
100.0 % uptime
Today
Submit Assignments ? Operational
90 days ago
99.71 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2020

No incidents reported today.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - Low frequency sign in issues caused by firebase hosting / caching.
Has been resolved and the team is currently monitoring!
πŸ₯³
Nov 19, 08:46 CST
Nov 18, 2020
Resolved - We were able to find the issue and resolve it - all users should now be able to log in successfully! πŸŽ‰
Nov 18, 17:57 CST
Investigating - We are seeing errors with users trying to log into Record, Edit, and Submit. When trying to sign in, you may see a white box (instead of the Record extension), or a "Failed to sign in. Please try again or contact support." error. We're investigating what the cause might be and will provide another update in 30 minutes.
Nov 18, 15:57 CST
Resolved - We were able to find a resolution and all Submit Assignments should be fully functional again! πŸ˜„ πŸŽ‰
Nov 18, 15:42 CST
Update - We believe we have found a solution for Submit Assignments that are getting stuck while submitting and are currently testing to make sure that all issues have been resolved. We will post another update in 60 minutes.
Nov 18, 14:14 CST
Identified - Our team is currently working on a fix and we will post another update in 30 minutes.
Nov 18, 13:31 CST
Investigating - Screencastify Submit Assignments are not uploading properly, causing users to be unable to submit their videos from the Submit app.
Nov 18, 11:29 CST
Nov 17, 2020

No incidents reported.

Nov 16, 2020
Resolved - November 16, 2020 at 10:29:34 AM GMT-6
The issue with Firebase Hosting has been resolved for all affected projects as of Monday, 2020-11-16 08:29 US/Pacific.

Thank you for your patience! πŸ˜„
Nov 16, 10:43 CST
Update - Google's Firebase Hosting is experiencing connectivity issues, which is impacting Screencastify and many other services on the internet. Screencastify customers may have trouble accessing the Record extension or the Submit application. We are monitoring Google's response and will post an update by 11am US Central time (GMT-6)
Nov 16, 10:20 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 10:18 CST
Investigating - The Firebase hosting is down causing users to be unable to access the Record extension or the Submit app.
Nov 16, 10:00 CST
Resolved - This incident has been resolved.
Nov 16, 10:06 CST
Monitoring - Youtube experienced a major outage between 5 pm and 9 pm CST 11/11/2020.
Nov 12, 08:59 CST