Investigating - We are investigating an issue where the webcam may not appear as expected when starting a Full Screen recording. Our team is actively working to identify and resolve the issue.
Workaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected.
We’ll provide additional updates here as they become available.
Sep 14, 2026 - 12:27 CDT
Workaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected.
We’ll provide additional updates here as they become available.
Sep 14, 2026 - 12:27 CDT
Identified - We have identified an issue where some users may receive an “Authorization blocked: Authorization error” message when attempting to access Screencastify or grant Google Drive permissions.
Our Engineering team has identified the cause and is working toward a permanent resolution.
Workaround: Affected users can restore access by removing Screencastify from their Google Account connections and then reconnecting their account:
Visit your Google Account and navigate to Security → Your connections to third-party apps & services.
Select Screencastify and choose Delete all connections or Remove Access.
Return to Screencastify and select Sign in with Google.
Select your Google account and accept the prompts to restore access.
We’ll provide additional updates here as our Engineering team works toward a permanent resolution.
Sep 14, 2026 - 13:46 CDT
Our Engineering team has identified the cause and is working toward a permanent resolution.
Workaround: Affected users can restore access by removing Screencastify from their Google Account connections and then reconnecting their account:
Visit your Google Account and navigate to Security → Your connections to third-party apps & services.
Select Screencastify and choose Delete all connections or Remove Access.
Return to Screencastify and select Sign in with Google.
Select your Google account and accept the prompts to restore access.
We’ll provide additional updates here as our Engineering team works toward a permanent resolution.
Sep 14, 2026 - 13:46 CDT
Screencastify Record
Degraded Performance
Watch Page
Operational
New recordings
Degraded Performance
Downloads and exports
Operational
Third party APIs
Operational
Screencastify Edit
Operational
Video editing
Operational
Screencastify Submit
Operational
Submit Assignments
Operational
Screencastify Beta
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.