We are investigating an issue where the webcam may not appear as expected when starting a Full Screen recording. Our team is actively working to identify and resolve the issue.
Workaround: If your webcam does not appear, open the drawing tools, turn the camera off, and then turn it back on. The webcam should then display as expected.
We’ll provide additional updates here as they become available.
Posted Sep 14, 2026 - 12:27 CDT
This incident affects: Screencastify Record (New recordings).