The issue has been identified and a fix is being implemented.
Posted Aug 12, 2026 - 13:28 CDT
Investigating
We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process.
Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account.
We will provide updates on this page as more information becomes available.